> For the complete documentation index, see [llms.txt](https://help.xaman.app/app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.xaman.app/app/configuring-xaman/understanding-the-settings-options/how-to-post-a-session-log.md).

# How to post a Session Log

Adding a Session Log to a Xumm Support ticket

It is often helpful to include a copy of a Xumm Session Log in tickets to assist in troubleshooting issues.

To view attach a Session Log to an Xumm Support ticket, please follow these instructions:

Launch Xumm, then press the **Settings** button.

<figure><img src="https://3221812686-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMiHAzvIPISVuuzt0AeOR%2Fuploads%2Fgit-blob-2982f8e5abe245d8ddf204b9896f06be4f1649cc%2FSettings%20button.png?alt=media" alt=""><figcaption></figcaption></figure>

Tap the **Advanced** option.

<figure><img src="https://3221812686-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMiHAzvIPISVuuzt0AeOR%2Fuploads%2Fgit-blob-b8156910e1c1629e5fc77bbe66dddb80dd522113%2FAdvanced%20button.png?alt=media" alt=""><figcaption></figcaption></figure>

Tap the **Session Log** option.

<figure><img src="https://3221812686-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMiHAzvIPISVuuzt0AeOR%2Fuploads%2Fgit-blob-706db9743b19540d3457701f46b3ca74e9f7b0cd%2FSession%20log%20option.png?alt=media" alt=""><figcaption></figcaption></figure>

On the Session Log screen, press the **meatballs menu**

<figure><img src="https://3221812686-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMiHAzvIPISVuuzt0AeOR%2Fuploads%2Fgit-blob-0840ec77d3cbd78f98ded23f3e3d9a00bb320bea%2FSession%20Log%20-%202.png?alt=media" alt=""><figcaption></figcaption></figure>

then press the **Copy** option.

<figure><img src="https://3221812686-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMiHAzvIPISVuuzt0AeOR%2Fuploads%2Fgit-blob-a961cbd6a25dd8cc887a402dd61e6e75fd31d3e4%2FCopy%20option.png?alt=media" alt=""><figcaption></figcaption></figure>

Press the **back arrow**.

<figure><img src="https://3221812686-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMiHAzvIPISVuuzt0AeOR%2Fuploads%2Fgit-blob-9fbce3781c2c7b83635de8ecb7d0fae5fefe1242%2FSession%20Log%20-%203.png?alt=media" alt=""><figcaption></figcaption></figure>

Press the **back arrow** again.

<figure><img src="https://3221812686-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMiHAzvIPISVuuzt0AeOR%2Fuploads%2Fgit-blob-794a21f2564d4cdb9c02862229e87e0b4a8e4e5b%2FSession%20log%20-%20option%20-%202.png?alt=media" alt=""><figcaption></figcaption></figure>

Press **Questions & Support** option

<figure><img src="https://3221812686-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMiHAzvIPISVuuzt0AeOR%2Fuploads%2Fgit-blob-86e6c6e6c6bffd1952797aa42a5f8eae0a6bfab3%2FQuestions%20and%20Support%20option.png?alt=media" alt=""><figcaption></figcaption></figure>

If you are already dealing with a support agent and they have requested that you send a Session Log, choose **the ticket you have been working with**. (Otherwise, choose **Ask a question**)

Press **Write a reply**.

Press and **hold inside the text box** then choose **Paste**.

<figure><img src="https://3221812686-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMiHAzvIPISVuuzt0AeOR%2Fuploads%2Fgit-blob-36b52cc204533485fb8dd10a73ccce361bfa3617%2FAdd%20a%20Reply.png?alt=media" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.xaman.app/app/configuring-xaman/understanding-the-settings-options/how-to-post-a-session-log.md?ask=<question>&goal=<user_goal>
```

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