# How to post a Session Log

It is often helpful to include a copy of a Xumm Session Log in tickets to assist in troubleshooting issues.

To view attach a Session Log to an Xumm Support ticket, please follow these instructions:

Launch Xumm, then press the **Settings** button.

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Tap the **Advanced** option.

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Tap the **Session Log** option.

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On the Session Log screen, press the **meatballs menu**

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then press the **Copy** option.

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Press the **back arrow**.

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Press the **back arrow** again.

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Press **Questions & Support** option

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If you are already dealing with a support agent and they have requested that you send a Session Log, choose **the ticket you have been working with**. (Otherwise, choose **Ask a question**)

Press **Write a reply**.

Press and **hold inside the text box** then choose **Paste**.

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