# How to post a Session Log

It is often helpful to include a copy of a Xumm Session Log in tickets to assist in troubleshooting issues.

To view attach a Session Log to an Xumm Support ticket, please follow these instructions:

Launch Xumm, then press the **Settings** button.

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Tap the **Advanced** option.

<figure><img src="/files/0CqjKF2ZHv6ywtAGgxga" alt=""><figcaption></figcaption></figure>

Tap the **Session Log** option.

<figure><img src="/files/5XA8U4F0fUOWlKPc0NDC" alt=""><figcaption></figcaption></figure>

On the Session Log screen, press the **meatballs menu**

<figure><img src="/files/RY9G9j911hrm1CX3cpyJ" alt=""><figcaption></figcaption></figure>

then press the **Copy** option.

<figure><img src="/files/pbwWB5dc3vHZ9gIa26AV" alt=""><figcaption></figcaption></figure>

Press the **back arrow**.

<figure><img src="/files/zxmSvDdw1Jr2iUNMU6UD" alt=""><figcaption></figcaption></figure>

Press the **back arrow** again.

<figure><img src="/files/nLL0yLCgdp0WbHpeYBGB" alt=""><figcaption></figcaption></figure>

Press **Questions & Support** option

<figure><img src="/files/MZ6q0WuBNjD1G39GOf98" alt=""><figcaption></figcaption></figure>

If you are already dealing with a support agent and they have requested that you send a Session Log, choose **the ticket you have been working with**. (Otherwise, choose **Ask a question**)

Press **Write a reply**.

Press and **hold inside the text box** then choose **Paste**.

<figure><img src="/files/zIt97nYm741E2WcisHjA" alt=""><figcaption></figcaption></figure>


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