Xaman Help Center
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  • Welcome to the Xaman Help Center!
  • Getting started with Xaman
    • 💙Understanding the Xaman Service Fee
    • 🎉Xaman 4.0
    • How to create a RLUSD Trust Line
    • 💸What is Xaman?
      • Understanding Self custody
      • Where are your funds stored?
      • Xaman & natural disasters
      • Common misconceptions
    • Installing Xaman
    • Your first XRP Ledger account
      • How to create an XRP Ledger account
    • Activating an account (XRPL)
      • From GateHub
      • From Uphold
      • From Kraken
      • From Crypto.Com
      • From Coinbase
      • From Kucoin
      • From Binance
      • From Bitrue
      • From Bitstamp
    • Importing your account (XRPL)
      • Should I import my XRP Ledger account into Xaman?
      • ...with Secret Numbers
      • ...with a Family Seed
      • ...with a Mnemonic
      • ...a Xaman card
      • ...in Read Only mode
      • How to import an XRP Ledger account from a hardware wallet
    • Buying XRP
      • Banxa
      • BTC Direct
      • Guardarian
      • Topper
      • C14
      • Xaman On/Off Ramp
    • Sending tokens to Xaman
    • Sending XRP to Xaman
    • Sending tokens from Xaman
    • Sending XRP to Moonpay
    • How to convert a Read only account to Full Access
    • Deposit to Exchange Didn’t Arrive
    • Can Xaman reverse, freeze or undo a transaction?
    • Can I view/export my account secret?
    • I've lost my account secret!
    • Accessing your XRP Ledger account
    • General Terms and definitions
    • How to create a Trust Line
    • How to test your Account Secret
    • How to Rekey an XRP Ledger (XRPL) Account
    • How to disable the Master key
    • How to enable the Master Key
    • How to configure biometrics
    • Displaying XRP value
    • How to migrate from Toast Wallet to Xaman
    • Why adding / generating & confirming "Secret Numbers" is not user friendly
  • Learning more about Xaman
    • 📱Got a new phone?
    • 🪙Supported tokens
    • Adding an Icon/Logo to a Trust Line in Xaman
    • Cashing out your XRP
    • Cashing out with GateHub
    • Adding Euro tokens via GateHub
    • Xaman & the Flare network
    • Xaman & AMM
    • Xaman & Fractal ID
    • Spam on the XRP Ledger
    • How to set the currency
    • How to change your Email Address
    • KYC
    • xApp Publishing
    • How to Get a Token Added to the Xaman Short List
    • Destination tags
    • How to recover a Casinocoin (CSC) account
    • GateHub’s issued tokens
    • How to send SGB to BiFrost
    • Taxes and your XRPL/Xahau accounts
    • How to reset the 6 digit passcode
    • Resetting the (account) signing password
    • Deleting an XRPL account
    • Official communication channels
    • NFTs
      • NFT Burn Process
    • Does Xaman offer Staking?
    • I've been scammed!
    • How to take a screenshot
    • Moving your XRPL account to another wallet
    • Feeling Generous?
    • How to access Testnet on XRP Ledger
  • Configuring Xaman
    • Understanding the Settings Options
      • How to take a screenshot
      • Events screen
      • Security screen
      • How to post a Session Log
      • Third party apps
  • XAMAN (TANGEM) CARDS
    • All about Xaman (Tangem) cards
    • Getting started with your new cards 🤗
    • How to configure a backup signing account
    • Creating a pin on your card
    • Best Security Practices Using the Xaman (Tangem) Cards
    • Lost or damaged cards
    • How safe is a card?
    • How to link an existing account to a Xaman card
  • ALL ABOUT XAPPS
    • Xaman xApps
      • Account Worth
      • Account Merge
      • Vanity Address xApp
      • Get Cards
      • DEX Trade
        • The price difference between selling and buying is too high
      • Path Finding
      • Xumm Pro Beta
      • Buy/Sell XRP
    • XRPL Services
      • Token Trasher
        • How to remove a Trust Line
        • How to get rid of tokens
      • Escrow creator
        • How to release an escrow
      • Token creator
      • Xahau Import
    • XRP Community
      • Trust in the XRPL Community
      • CasinoCoin Lobby
      • XRP Ledger TipBot
      • UniSpend
      • Transaction Exporter
      • Gatehub Trade
      • Stably xApp
    • Xahau xApps
      • Balance Adjustment
      • XAH Teleport
      • Voucher
  • Xaman Pro
    • 😎What is Xaman Pro?
    • How to subscribe to Xaman Pro
    • Features of Pro
      • Profiles
        • All about Profiles
        • What is PayString?
        • Setting up your Xaman Profile
      • Push notifications
      • Accounts
      • Xaman App early access
      • Free Tangem Card
      • Premium Support
      • Vanity addresses
  • Security and Xaman
    • All About Security
      • How secure is Xaman?
      • Has Xaman been audited?
      • Upgrading your encryption
      • Xaman (Tangem) Cards
      • 2FA and Xaman
      • Account present on another device
      • Quantum Attacks and Xaman
  • XRP Ledger resources
    • XRP Ledger Concepts
      • Video: Reserves and Fees on the XRPL
      • About Reserves
      • Payment Channels
      • Multi Signature
      • Understanding fiat currencies
  • Release notes
    • Current release
    • Previous releases
      • 😎Updating to Xaman v2.8.2!
      • Xaman v2.8
      • Xaman v2.6 (Formerly Xumm)
      • Xumm v2.5
      • 🥳Updating to Xumm v2.5!
      • Updating to Xumm v2.4
      • Xumm v2.4
      • Xumm v2.3.1
      • Xumm v2.3.0
      • Xumm v2.2.8
      • Xumm v2.2.6
      • Xumm v2.2.5
      • Xumm v2.2.3 / v2.2.4
      • Xumm v2.21
      • Xumm v2.0
      • Xumm v1.0.0
      • Xumm v0.6.0
      • Xumm v0.5.2
      • Xumm v0.5.1
  • About Xaman & XRPL Labs
    • About XRPL Labs
    • 👨‍👩‍👧‍👧The XRPL Labs/Xaman team
      • 📺Team: Ali, Satish & Koen
      • 📺Team: Richard & Tristan
      • 📺Team: Chris & Alex
      • 📺Team: Tom & Kevin
      • 📺Team: Dominique & Dirk Jan
      • 📺Team: Patrick & Will
      • 📺Team: Mai
      • 📺Team: Denis & Robert
    • Xaman vs. Ripple
    • Privacy Statement
    • Terms of Service
    • Responsible Disclosure Policy
    • Switching from Ledger to Xaman
  • Xahau
    • Activating a Xahau account
      • Activating an XRPL account on Xahau
      • Activating a Xumm card account on Xahau
      • Activating a Vanity Account on Xahau
      • How to send XAH from GateHub
      • How to send XAH from Bitrue
      • Via another Xahau account
    • Understanding the XAH token on the XRP Ledger
    • Understanding Reserves on Xahau
    • Understanding Trust Lines on Xahau
    • How to create a XAH Trust Line in your XRPL account
    • How to create a Trust Line (Xahau)
    • How to create an Evernode Trust Line
    • How to trade XAH coins
    • How to Rekey a Xahau account
    • How to trade Evernode (Evr) tokens
    • How to send XAH to GateHub
      • How to send XAH Tokens to GateHub - Hosted account
      • How to send XAH Tokens to GateHub - Self Custodial account
      • How to send XAH coins to GateHub - Hosted account
      • How to send XAH coins to Gatehub - Self Custodial account
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  • There are two ways that you can donate:
  • Frequently Asked Questions

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  1. Learning more about Xaman

Feeling Generous?

Learn about our Charity program.

PreviousMoving your XRPL account to another walletNextHow to access Testnet on XRP Ledger

Last updated 1 year ago

Was this helpful?

Here at XRPL Labs, we spend a lot of time talking about the XRP community and our role in actively building and developing the XRP ecosystem.

First and foremost, the XRP community is about relationships and building a trusted and safe place where people can come to share ideas, invest in the future of digital commerce and learn about all the great features of the XRP Ledger.

Our flagship product, Xaman (formerlly Xumm), is a big part of our contribution to the community and we continue to work to make it safer, easier to use and more accessible to everyone. To that end, we provide free technical support and spend a considerable amount of time and effort in the community to educate and assist its members. We often receive email and messages of appreciation for our product and for the outstanding service our support staff provides. Many people ask if there is a place where they can make a small donation for the service that we deliver. These requests encouraged us to sit down and try to figure out a method that would allow our members to express their gratitude and to help us to continue our building efforts. So, after many discussions, we decided it was time to roll out a new initiative. As a team, we all agreed that the generosity of our users should be paid forward to make the world a better place. For those who would like to express their gratitude, we now accept gratuities. Here is how it works: All donations will be deposited into an XRP account and once a year, the funds will be divided equally between the following three charities:

  1. The Terry Fox Foundation To maintain the vision and principles of Terry Fox while raising money for cancer research through the annual Terry Fox Run, Terry Fox School Run, as well as via memoriam donations and planned giving. Learn more at:

  2. Make a wish Foundation Make-A-Wish creates life-changing wishes for children with critical illnesses. Learn more at:

  3. Ocean Conservancy Ocean Conservancy is working with you to protect the ocean from today’s greatest global challenges. Together, we create science-based solutions for a healthy ocean and the wildlife and communities that depend on it. Learn more at:

There are two ways that you can donate:

  1. By manually sending XRP (or supported tokens) to this account address: rxUMmcHjebM2cEXWrnvwHWn5NU9tZTxb8

  2. By opening this link or scanning this QR code to pay with XUMM

Frequently Asked Questions

I know a great charity that would benefit from this initiative. How do I recommend a charity?

We periodically review the charities we support so if you would like to submit one for consideration, please feel free to create a ticket using the and let us know.

Do I have to donate in order to keep using XUMM or to continue to receive free support?

No, this initiative is completely voluntary. You are under no obligation to participate. Xumm customer service will continue to be free of charge.

What type of funds can I donate?

Currently, you can only donate in XRP, Gatehub USD, Gatehub EUR, Bitstamp USD and CasinoCoin CSC. Liquidity is required (on the Decentralized Exchange) as we must be able to liquidate to USD/EUR if a selected charity doesn't accept crypto donations (in which case we will liquidate and donate in fiat).

Do you provide tax receipts?

No. As Xumm is not a charity itself, we do not provide receipts. We are simply accepting donations and forwarding them in bulk to selected charities.

What is the minimum/maximum amount that I must donate?

There is no minimum, even the smallest amount helps. Give whatever amount you like up to $250 USD (fiat equivalent at the time of the donation). Any amount over that will be sent back to you. While we absolutely love this kind of generosity, we feel amounts over $250 are best sent directly to the charity (instead of through XRPL Labs).

What percentage does XRPL Labs / XUMM take of my donation?

Zero. All funds donated will be distributed to one of the charities listed above. Note: if tax applies, XRPL Labs will have to comply with tax laws.

https://terryfox.org
https://wish.org
https://oceanconservancy.org
Open the XUMM Payment Request page
Xumm Support xApp