Xaman Help Center
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  • Welcome to the Xaman Help Center!
  • Getting started with Xaman
    • 💙Understanding the Xaman Service Fee
    • 🎉Xaman 4.0
    • How to create a RLUSD Trust Line
    • 💸What is Xaman?
      • Understanding Self custody
      • Where are your funds stored?
      • Xaman & natural disasters
      • Common misconceptions
    • Installing Xaman
    • Your first XRP Ledger account
      • How to create an XRP Ledger account
    • Activating an account (XRPL)
      • From GateHub
      • From Uphold
      • From Kraken
      • From Crypto.Com
      • From Coinbase
      • From Kucoin
      • From Binance
      • From Bitrue
      • From Bitstamp
    • Importing your account (XRPL)
      • Should I import my XRP Ledger account into Xaman?
      • ...with Secret Numbers
      • ...with a Family Seed
      • ...with a Mnemonic
      • ...a Xaman card
      • ...in Read Only mode
      • How to import an XRP Ledger account from a hardware wallet
    • Buying XRP
      • Banxa
      • BTC Direct
      • Guardarian
      • Topper
      • C14
      • Xaman On/Off Ramp
    • Sending tokens to Xaman
    • Sending XRP to Xaman
    • Sending tokens from Xaman
    • Sending XRP to Moonpay
    • How to convert a Read only account to Full Access
    • Deposit to Exchange Didn’t Arrive
    • Can Xaman reverse, freeze or undo a transaction?
    • Can I view/export my account secret?
    • I've lost my account secret!
    • Accessing your XRP Ledger account
    • General Terms and definitions
    • How to create a Trust Line
    • How to test your Account Secret
    • How to Rekey an XRP Ledger (XRPL) Account
    • How to disable the Master key
    • How to enable the Master Key
    • How to configure biometrics
    • Displaying XRP value
    • How to migrate from Toast Wallet to Xaman
    • Why adding / generating & confirming "Secret Numbers" is not user friendly
  • Learning more about Xaman
    • 📱Got a new phone?
    • 🪙Supported tokens
    • Adding an Icon/Logo to a Trust Line in Xaman
    • Cashing out your XRP
    • Cashing out with GateHub
    • Adding Euro tokens via GateHub
    • Xaman & the Flare network
    • Xaman & AMM
    • Xaman & Fractal ID
    • Spam on the XRP Ledger
    • How to set the currency
    • How to change your Email Address
    • KYC
    • xApp Publishing
    • How to Get a Token Added to the Xaman Short List
    • Destination tags
    • How to recover a Casinocoin (CSC) account
    • GateHub’s issued tokens
    • How to send SGB to BiFrost
    • Taxes and your XRPL/Xahau accounts
    • How to reset the 6 digit passcode
    • Resetting the (account) signing password
    • Deleting an XRPL account
    • Official communication channels
    • NFTs
      • NFT Burn Process
    • Does Xaman offer Staking?
    • I've been scammed!
    • How to take a screenshot
    • Moving your XRPL account to another wallet
    • Feeling Generous?
    • How to access Testnet on XRP Ledger
  • Configuring Xaman
    • Understanding the Settings Options
      • How to take a screenshot
      • Events screen
      • Security screen
      • How to post a Session Log
      • Third party apps
  • XAMAN (TANGEM) CARDS
    • All about Xaman (Tangem) cards
    • Getting started with your new cards 🤗
    • How to configure a backup signing account
    • Creating a pin on your card
    • Best Security Practices Using the Xaman (Tangem) Cards
    • Lost or damaged cards
    • How safe is a card?
    • How to link an existing account to a Xaman card
  • ALL ABOUT XAPPS
    • Xaman xApps
      • Account Worth
      • Account Merge
      • Vanity Address xApp
      • Get Cards
      • DEX Trade
        • The price difference between selling and buying is too high
      • Path Finding
      • Xumm Pro Beta
      • Buy/Sell XRP
    • XRPL Services
      • Token Trasher
        • How to remove a Trust Line
        • How to get rid of tokens
      • Escrow creator
        • How to release an escrow
      • Token creator
      • Xahau Import
    • XRP Community
      • Trust in the XRPL Community
      • CasinoCoin Lobby
      • XRP Ledger TipBot
      • UniSpend
      • Transaction Exporter
      • Gatehub Trade
      • Stably xApp
    • Xahau xApps
      • Balance Adjustment
      • XAH Teleport
      • Voucher
  • Xaman Pro
    • 😎What is Xaman Pro?
    • How to subscribe to Xaman Pro
    • Features of Pro
      • Profiles
        • All about Profiles
        • What is PayString?
        • Setting up your Xaman Profile
      • Push notifications
      • Accounts
      • Xaman App early access
      • Free Tangem Card
      • Premium Support
      • Vanity addresses
  • Security and Xaman
    • All About Security
      • How secure is Xaman?
      • Has Xaman been audited?
      • Upgrading your encryption
      • Xaman (Tangem) Cards
      • 2FA and Xaman
      • Account present on another device
      • Quantum Attacks and Xaman
  • XRP Ledger resources
    • XRP Ledger Concepts
      • Video: Reserves and Fees on the XRPL
      • About Reserves
      • Payment Channels
      • Multi Signature
      • Understanding fiat currencies
  • Release notes
    • Current release
    • Previous releases
      • 😎Updating to Xaman v2.8.2!
      • Xaman v2.8
      • Xaman v2.6 (Formerly Xumm)
      • Xumm v2.5
      • 🥳Updating to Xumm v2.5!
      • Updating to Xumm v2.4
      • Xumm v2.4
      • Xumm v2.3.1
      • Xumm v2.3.0
      • Xumm v2.2.8
      • Xumm v2.2.6
      • Xumm v2.2.5
      • Xumm v2.2.3 / v2.2.4
      • Xumm v2.21
      • Xumm v2.0
      • Xumm v1.0.0
      • Xumm v0.6.0
      • Xumm v0.5.2
      • Xumm v0.5.1
  • About Xaman & XRPL Labs
    • About XRPL Labs
    • 👨‍👩‍👧‍👧The XRPL Labs/Xaman team
      • 📺Team: Ali, Satish & Koen
      • 📺Team: Richard & Tristan
      • 📺Team: Chris & Alex
      • 📺Team: Tom & Kevin
      • 📺Team: Dominique & Dirk Jan
      • 📺Team: Patrick & Will
      • 📺Team: Mai
      • 📺Team: Denis & Robert
    • Xaman vs. Ripple
    • Privacy Statement
    • Terms of Service
    • Responsible Disclosure Policy
    • Switching from Ledger to Xaman
  • Xahau
    • Activating a Xahau account
      • Activating an XRPL account on Xahau
      • Activating a Xumm card account on Xahau
      • Activating a Vanity Account on Xahau
      • How to send XAH from GateHub
      • How to send XAH from Bitrue
      • Via another Xahau account
    • Understanding the XAH token on the XRP Ledger
    • Understanding Reserves on Xahau
    • Understanding Trust Lines on Xahau
    • How to create a XAH Trust Line in your XRPL account
    • How to create a Trust Line (Xahau)
    • How to create an Evernode Trust Line
    • How to trade XAH coins
    • How to Rekey a Xahau account
    • How to trade Evernode (Evr) tokens
    • How to send XAH to GateHub
      • How to send XAH Tokens to GateHub - Hosted account
      • How to send XAH Tokens to GateHub - Self Custodial account
      • How to send XAH coins to GateHub - Hosted account
      • How to send XAH coins to Gatehub - Self Custodial account
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On this page
  • Background
  • Xaman Pro - Early Access
  • Xaman (Tangem) card orders
  • 3rd Party xApps
  • Xaman Developer Portal

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  1. Learning more about Xaman

How to change your Email Address

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Last updated 8 months ago

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Background

In the Xaman application itself, we do not gather or store any personal information about you or your XRP Ledger account. (This includes email). If you are interested, you can view our Privacy policy here:

Having said this, there are a couple of places where email can be stored...

Xaman Pro - Early Access

If you have subscribed to Xaman Pro, you have the option to enter an email address if you would like to participate in our beta testing program. You can change your email address by launching Xaman Pro, then choosing Xaman App early access.

Xaman (Tangem) card orders

When you place an order for Xaman (Tangem) cards, you are asked for your email address during the order process. (We use it to send you your "Track-and-Trace" information from our shipping company.) Since we usually ship our orders on the same day, there is a very small window where we could actually change your email information. If you contact us in time, we can change it for your order. 🤞

Per our Privacy policy, your email address (along with any other information you provide us in your order) gets automatically purged from our systems shortly after your order is sent.

3rd Party xApps

As we continue to expand the XRPL ecosystem, you will notice we more partnerships with 3rd party companies such as Banxa, BTC Direct, Gatehub, etc.

Please note: We have absolutely no control over what information a 3rd party vendor gathers, stores and/or maintains.

These companies have their own privacy and disclosure policies and each one collects and maintains their own records. In order to change your email address with them, you are going to need to contact them directly.

Xaman Developer Portal

If you have signed up for our developer portal, you would have entered your email address.

As above, open a ticket using the and ask to have your email address for your Xaman (Tangem) order updated. (Don't forget to include your new email address in the message.)

To get this changed, open a ticket using the and ask to have your email address for your developer portal account updated.

Xaman Support xApp
Banxa Support
BTC Support
Gatehub Support
Xaman Support xApp
XRPL Labs Privacy Statement
Early Access