> For the complete documentation index, see [llms.txt](https://help.xaman.app/app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.xaman.app/app/learning-more-about-xaman/how-to-recover-a-casinocoin-csc-account.md).

# How to recover a Casinocoin (CSC) account

### If you have your s... Secret

If you have access to your old CasinoCoin wallet secret in the form of a code that starts with a lower case **s**, you can **import your CasinoCoin wallet secret** [**with this link (scan the QR with Xumm)**](https://xumm.app/detect/secret?type=alt-family-seed\&name=CasinoCoin\&alphabet=cpshnaf39wBUDNEGHJKLM4PQRST7VWXYZ2brdeCg65jkm8oFqi1tuvAxyz).

### My account was created during the Casino Coin swap. How do I access it?

The CasinoCoin team has documented a process to access accounts created during the CSC swap. You can find the instructions here:

[How to recover a CasinoCoin account](https://eminence.freshdesk.com/support/solutions/articles/80000965171-how-to-recover-a-swapped-casinocoin-xumm-account)

### Frequently asked questions

#### What if I run into trouble during the recovery process?

If you run into any trouble with the recovery process, you can contact the CasinoCoin support staff here: [CasinoCoin Support](https://eminence.freshdesk.com/support/tickets/new)

Or via email here: <support@casinocoin.im>

#### **Is there a video explaining how to convert my CasinoCoin mnemonic into a family seed?**

CasinoCoin has not released an official video, but one of the XRPL community members created this video which many people find helpful:

* [CSC Swap Account Recovery](https://www.youtube.com/watch?v=fVeOKCOsKpM)

####


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