# How to recover a Casinocoin (CSC) account ### If you have your s... Secret If you have access to your old CasinoCoin wallet secret in the form of a code that starts with a lower case **s**, you can **import your CasinoCoin wallet secret** [**with this link (scan the QR with Xumm)**](https://xumm.app/detect/secret?type=alt-family-seed\&name=CasinoCoin\&alphabet=cpshnaf39wBUDNEGHJKLM4PQRST7VWXYZ2brdeCg65jkm8oFqi1tuvAxyz). ### My account was created during the Casino Coin swap. How do I access it? The CasinoCoin team has documented a process to access accounts created during the CSC swap. You can find the instructions here: [How to recover a CasinoCoin account](https://eminence.freshdesk.com/support/solutions/articles/80000965171-how-to-recover-a-swapped-casinocoin-xumm-account) ### Frequently asked questions #### What if I run into trouble during the recovery process? If you run into any trouble with the recovery process, you can contact the CasinoCoin support staff here: [CasinoCoin Support](https://eminence.freshdesk.com/support/tickets/new) Or via email here: #### **Is there a video explaining how to convert my CasinoCoin mnemonic into a family seed?** CasinoCoin has not released an official video, but one of the XRPL community members created this video which many people find helpful: * [CSC Swap Account Recovery](https://www.youtube.com/watch?v=fVeOKCOsKpM) #### --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.xaman.app/app/learning-more-about-xaman/how-to-recover-a-casinocoin-csc-account.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.